Privacy Policy - Forex Cave Limited
Effective Date: 02 May 2025
At Forex Cave Limited ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services.
1. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: When you register for an account, we may collect personal information such as your name, email address, phone number, date of birth, and physical address.
- Financial Information: To facilitate trading activities, we may collect information related to your financial status, including bank account details, credit card information, and trading history.
- Usage Data: We may collect information about how you access and use our services, including your IP address, browser type, operating system, pages visited, and the time and date of your visits.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website and services.
2. How We Use Your Information
We may use the information we collect in the following ways:
- To create and manage your account.
- To process your transactions and provide you with trading services.
- To communicate with you about your account, including account updates and important notices.
- To respond to your inquiries and provide customer support.
- To improve our services, website, and customer experience.
- To send you promotional materials, newsletters, and other information that may be of interest to you, with your consent where required by law.
- To comply with legal and regulatory requirements.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- With Service Providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Compliance: We may disclose your information if we believe that such action is necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights or the rights of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
4. Data Security
We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information by logging into your account or contacting us.
- Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or by contacting us directly.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Erasure: You can request the deletion of your personal information, subject to our legal obligations to retain certain information.
6. International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws than your own. We will take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes and encourage you to review this Privacy Policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Forex Cave Limited
124 City Road
London
EC1V 2NX
United Kingdom
Email: info@forexcave.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.